Mcdst Microsoft Certified Desktop Support Technician Study Guide Deluxe Ed Exams 70 271 70 272
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MCDST: Microsoft Certified Desktop Support Technician Study Guide
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Mcdst Microsoft Certified Desktop Support Technician, Study Guide, Deluxe Ed (exams 70-271 & 70-272)
Author: Bill Freguson & Brad Causey
language: en
Publisher: John Wiley & Sons
Release Date: 2006-05
Market_Desc: · Individuals studying to take the 70-271 and 70-272 exams to achieve MDST certification· Individuals seeking entry-level positions in IT departments of small, medium, and large companies running Windows on the desktop Special Features: · Completely revised and refreshed Deluxe Edition. Contains over 200 pages of additional troubleshooting and critical support content, and additional CD content: 4 bonus exams and 300 flashcards!· MCDST is currently Microsoft's fastest growing credential. Microsoft has issued ~8,200 MCDST certifications since it was first introduced in February 2004.· Tremendous value for customers--two exams covered in a single, low-priced volume! Compare to two-volume coverage from Microsoft Press. · Certification was developed to meet a need, not create one. About The Book: Entry level desktop support positions continue to be in high demand in companies of all sizes. And with over 90% of desktops running Windows, the skill set required to land these jobs is fairly straight forward--but, until now, the means to acquire (and assess) them hasn't been. The MCDST (Microsoft Certified Desktop Support Technician) was developed to ensure that individuals entering the IT workforce have the skills needed to successfully manage and troubleshoot desktop environments running Windows. MCDST Study Guide, Deluxe Edition covers both exams in one comprehensive guide. Part I covers all the objectives and more in exam 70-271and Part II goes into depth on exam 70-272.
MCDST: Microsoft Certified Desktop Support Technician Study Guide
Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System; and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This two-in-one Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: In-depth coverage of all exam topics Practical information on supporting users and troubleshooting applications Hundreds of challenging review questions Leading-edge exam preparation software, including a test engine and electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271: Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272: Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security Note:CD-ROM/DVD and other supplementary materials are not included as part of eBook file.