Library Services In Theory And Context
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Library Services in Theory and Context
Library Services in Theory and Context provides a theoretical framework for considering the nature of library services. This book is organized into four parts encompassing 16 chapters that focus on the management of library services. The first part presents some basic problems in librarianship, along with the scope and probable nature of appropriate theory. The second part considers the five key aspects and use of library services, including inquiries, retrieval, the process of becoming informed, the demand for library services, and the allocation of resources to and within library services. The third part deals with the connection and extensions of library services, specifically the problem of achieving internal consistency and the generalizability of conceptual framework to information services. The fourth part reconsiders some of the basic conceptual problems in library services. This book will be of great value to school administrators and librarians.
Library Services in Theory and Context
This creative, original interpretation of the nature and functioning of library services provides a coherent synthesis of the cognitive, economic, political and technical aspects of librarianship and relates them to social values and cultural contexts. In this revised and expanded second edition, Michael Buckland provides fresh material on the role of collections, on the different aspects of the loosely-used concept of 'access', on technology in relation to library services, and on long-term change. A conceptual framework for library service, seen as a member of a larger family of retrieval-based information services, is combined with practical insights into persistent problems of library use, library size, catalog evaluation, and, indeed, the survival of libraries.
The Evaluation and Measurement of Library Services
Author: Joseph R. Matthews
language: en
Publisher: Bloomsbury Publishing USA
Release Date: 2017-10-27
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.