Leading Libraries How To Create A Service Culture
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Leading Libraries: How to Create a Service Culture
Author: Wyoma vanDuinkerken
language: en
Publisher: American Library Association
Release Date: 2015-05
Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. Drawing from case studies as well as the literature of business and social sciences, the authors provide guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by Explaining how a service culture reaches beyond the individual leader with positional authority and extends to all individualsShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountabilityDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and trainingHelping library leaders create a sustainable service culture through codifying their organization’s values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planningDiscussing the environment of change in libraries, showing how a library’s organizational culture is at the center of being responsive and staying relevantThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.
The LITA Leadership Guide
Author: Carl Antonucci
language: en
Publisher: Bloomsbury Publishing PLC
Release Date: 2017-04-20
The LITA Leadership Guide from the American Library Association division charged with information technology brings together three important professional development topics -- leadership, entrepreneurship, and technology -- in one volume, uniting theory, practice, and case studies from experienced colleagues in the field. Topics include: cultivating creativity, career pivots, forecasting and planning for change, keeping tech and leadership skills ahead of the curve, and incorporating lessons and knowledge from across sectors. Additional concepts include: professional development, evaluating risk, overcoming barriers to innovation, and seeding success in your career and organization. The book will help librarians at every level of the career ladder and will supplement leadership and skill-based training workshops. Library leadership teams interested in the development of their staff as a means of improving their organizational performance will find this book to provide context for growth, training, and collaboration. This book provides big-picture concepts that affect the many stages of a librarian’s career: •“Librarian as Leader”, • “Librarian as Entrepreneur”, and •“Librarian as Technologist” and thus is suitable for staff development, discussion groups, or courses. This LITA Guide will help librarians understand how to chart their career development across these three foundational platforms, and become familiar with how peers have successfully created positive change for themselves, and their libraries, as leaders, entrepreneurs, and technologists
Essential Leadership Skills for Health Sciences Information Professionals
Author: Janet Crum
language: en
Publisher: Bloomsbury Publishing PLC
Release Date: 2023-04-04
Effective leadership and management are essential to a successful, thriving health sciences library, yet often librarians are promoted into leadership roles with little to no training and support. Then, swamped with the demands of their new positions, they struggle to find time to read multiple books on a leadership topic or attend long (and expensive) leadership training programs. Essential Leadership Skills for Health Sciences Information Professionals is intended to help fill that gap by making the accumulated wisdom of experienced leaders available in a concise, easy-to-digest format. Each chapter is written by an experienced library leader and provides essential background and practical, actionable advice on eleven essential leadership topics: the health sciences library environment; building relationships and engaging stakeholders; setting direction; building and leading the team; engaging your staff; leading with a focus on diversity, equity, and inclusion; planning and managing projects; managing change; decision-making and problem-solving; crisis leadership; and managing and taking care of yourself. Busy leaders and aspiring leaders can learn essential information about a leadership topic quickly, then explore cited and recommended resources as needed to build deeper expertise. While examples are focused on the unique needs and environments of health sciences libraries, much of the material will be useful to leaders in all types of libraries. Today’s libraries must navigate challenging and rapidly changing environments and compete for talent in a tight and highly competitive labor market. Effective and compassionate leadership is essential for libraries—and the people who work in them—to thrive in these conditions. Essential Leadership Skills for Health Sciences Information Professionals is designed to help aspiring, new, and experienced leaders develop the skills to build and sustain healthy, innovative, flexible, and resilient organizations and work environments that create value for their employees and the populations they serve.