Itil V3 Service Capability Ppo Certification Exam Preparation Course In A Book For Passing The Itil V3 Service Capability Ppo Exam


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Itil V3 Service Capability Ppo Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Ppo Exam


Itil V3 Service Capability Ppo Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Ppo Exam

Author: Ivanka Menken

language: en

Publisher:

Release Date: 2009


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This self-study exam preparation guide for the ITIL V3 Service Capability PPO (Planning, Protection and Optimization) certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Service Capability PPO exam on your FIRST try. Done the ITIL V3 Service Capability PPO course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Service Capability PPO Exam.

Itil V3 Planning, Protection and Optimization (Ppo) Full Certification Online Learning and Study Book Course


Itil V3 Planning, Protection and Optimization (Ppo) Full Certification Online Learning and Study Book Course

Author: Ivanka Menken

language: en

Publisher:

Release Date: 2009


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Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good. 'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.' On-demand eLearning: Don't pay over $ 3,000.00 for a 5 day class room based course - you're out of touch with your work for 5 days and including the course fee: the costs are insurmountable - take the online learning option instead and study at your own pace. Course Description: This online learning course immerses learners in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Planning, Protection and Optimization of services and service delivery. The main focus of this course is on the PPO process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in Planning, Protection and Optimization of the Service Management Lifecycle. This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the APMG/EXIN Intermediate Level Certificate Planning, Protection and Optimization. Learning Objectives: At the end of this course, the learner will gain competencies in: * Plan key activities for the Planning, Protection and Optimization processes in the context of the Service Lifecycle * Attain operational excellence by using the Planning, Protection and Optimization processes, activities and functions * Measure the success of Planning, Protection and Optimization by applying key metrics * Utilize capacity and availability management to realize successful Service Design * Ensure that services are fit-for-purpose and fit-for-use * Identifying and mitigating risks * Apply Continual Service Improvement As well as preparing participants for the exam. Pre-requisites: ITIL v3 Foundation Certificate in IT Service Management or ITIL v2 Foundation Certificate plus Bridge Certificate. It is highly recommended that you read the Planning, Protection and Optimization book prior to commencement of this program. Delivery: The program combines short presentations supported by accredited trainer audio. There are also quizzes and exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help to prepare for the multiple-choice APMG/EXIN examination. This program is an eLearning Program, your access details to the elearning course are in the book. Program Materials: * Access to presentations with trainer audio * The Art of Service Planning, Protection and Optimization Book * Exercises + Answers * Mock Exam questions

Itil V3 Service Capability Osa Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Osa Exam


Itil V3 Service Capability Osa Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Osa Exam

Author: Ivanka Menken

language: en

Publisher:

Release Date: 2010


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The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to preparing for your ITIL v3 OSA exam. This self-study exam preparation guide for the ITIL V3 Service Capability OSA certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Service Capability OSA exam on your FIRST try. Done the ITIL V3 Service Capability OSA course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Service Capability OSA Exam. Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book should do at least as well as the first edition, which is a bestseller.