Introducing Azure Bot Service

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Introducing Azure Bot Service

See how custom chatbots and Azure Bot Service can resolve common business problems. This book takes you through the many possibilities of bot development from a business point of view, using Microsoft bot technology, and demonstrates how to connect, deploy, and manage them. Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots. You’ll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter. To really allow you to demonstrate business value, Introducing Azure Bot Service covers tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation. After reading this book, you will be ready to build chatbots using Microsoft Azure, deploy them in different business scenarios, and measure the benefits of chatbots. What You Will Learn Build time-saving chatbots using Azure Bot Service Engage in proactive customer interaction Integrate chatbots as a key aspect of your business strategy Improve customer satisfaction Ease into digital transformation using Azure chatbots Who This Book Is For Developers who are interested in building chatbots.
Introducing Azure Bot Service

See how custom chatbots and Azure Bot Service can resolve common business problems. This book takes you through the many possibilities of bot development from a business point of view, using Microsoft bot technology, and demonstrates how to connect, deploy, and manage them. Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots. You'll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter. To really allow you to demonstrate business value, Introducing Azure Bot Service covers tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation. After reading this book, you will be ready to build chatbots using Microsoft Azure, deploy them in different business scenarios, and measure the benefits of chatbots. What You Will Learn Build time-saving chatbots using Azure Bot Service Engage in proactive customer interaction Integrate chatbots as a key aspect of your business strategy Improve customer satisfaction Ease into digital transformation using Azure chatbots Who This Book Is For Developers who are interested in building chatbots.
Developing Bots with QnA Maker Service

Learn to develop bots with zero coding knowledge using the Azure Cognitive QnA Maker service, a GUI cognitive service from Microsoft. This book shows you how to integrate QnA Maker with the Azure Bot Service and Microsoft Bot Framework, along with how to integrate your bot with social channels such as Web Chat, and Telegram. You will learn what QnA Maker is, why you should use this service in enterprise settings, when you should use this service, and how you should use the service. Developing Bots with QnA Maker Service takes you through the QnA Maker FAQ knowledge base with Azure Bot Service, where you will discover how to get started with a web app bot using the Azure portal. This section culminates in deploying your bot on Azure Web App, making your bot live. Next, you will learn QnA Maker with the .NET Framework and Visual Studio 2017 along with ways to manage QnA Maker service post deployment. Finally, you will learn how to add media content including videos and images to the QnA Maker knowledge base. After reading this book you will be able to develop bots using the latest .NET Framework, Visual Studio 2017, and the Microsoft online code editor. What You Will Learn Customize QnA Maker default components, using the Azure portal Work with Microsoft Bot Framework Develop and integrate FAQ bots with Azure Bot Service Manage FAQ bots using the .NET Framework and the Azure portal Who This Book Is For Developers/architects with an interest in building chatbots.