Information Technology In 21st Century

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Computer Science Education in the 21st Century

Author: Tony Greening
language: en
Publisher: Springer Science & Business Media
Release Date: 2012-12-06
The world is experiencing unprecedented rapidity of change, originating from pervasive technological developments. These developments are fundamentally reliant on the changing face of computing. Computers are a near-ubiquitous feature on the modern social landscape. Such ubiquity enables rapid propagation of changes emerging from within computing as a family of disciplines. What, then, is the relevance of such changes to education of future computer professionals and computer scientists? This book considers the effects of such rapid change from within computing disciplines, by allowing computing educationalists to deliver a considered verdict on the future of their discipline. The targeted future, the year 2020, was chosen to be distant enough to encourage authors to risk being visionary, while being close enough to ensure some anchorage to reality. The result is a scholarly set of contributions expressing the visions, hopes, concerns, predictions and analyses of trends of the future of a discipline that continues to impact greatly on the wider community. One of the interesting aspects of asking people to consider the future is the extent to which it ultimately sheds light on the present; this concept is explored by the editor in his review of the contributions as a whole.
Fostering 21st Century Digital Literacy and Technical Competency

The 21st century has seen an expansion in digital technology and the ways in which it affects everyday life. These technologies have become essential in the growth of social communication and mass media. Fostering 21st Century Digital Literacy and Technical Competency offers the latest in research on the technological advances on computer proficiency in the educational system and society. This collection of research brings together theories and experiences in order to create a common framework and is essential for educators and professionals in the technology fields.
Information Technology-enabled Global Customer Service

Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.