Indeterminate Likert Scale Feedback Based On Neutrosophy Its Distance Measures And Clustering Algorithm


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Indeterminate Likert scale: feedback based on neutrosophy, its distance measures and clustering algorithm


Indeterminate Likert scale: feedback based on neutrosophy, its distance measures and clustering algorithm

Author: Ilanthenral Kandasamy

language: en

Publisher: Infinite Study

Release Date: 2020-10-01


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Likert scale is the most widely used psychometric scale for obtaining feedback. The major disadvantage of Likert scale is information distortion and information loss problem that arise due to its ordinal nature and closed format. Real-world responses are mostly inconsistent, imprecise and indeterminate depending on the customers’ emotions. To capture the responses realistically, the concept of neutrosophy (study of neutralities and indeterminacy) is used. Indeterminate Likert scale based on neutrosophy is introduced in this paper. Clustering according to customer feedback is an effectiveway of classifying customers and targeting them accordingly. Clustering algorithm for feedback obtained using indeterminate Likert scaling is proposed in this paper. While dealing real-world scenarios, indeterminate Likert scaling is better in capturing the responses accurately.

Collected Papers. Volume VIII


Collected Papers. Volume VIII

Author: Florentin Smarandache

language: en

Publisher: Infinite Study

Release Date: 2022-04-01


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This eighth volume of Collected Papers includes 75 papers comprising 973 pages on (theoretic and applied) neutrosophics, written between 2010-2022 by the author alone or in collaboration with the following 102 co-authors (alphabetically ordered) from 24 countries: Mohamed Abdel-Basset, Abduallah Gamal, Firoz Ahmad, Ahmad Yusuf Adhami, Ahmed B. Al-Nafee, Ali Hassan, Mumtaz Ali, Akbar Rezaei, Assia Bakali, Ayoub Bahnasse, Azeddine Elhassouny, Durga Banerjee, Romualdas Bausys, Mircea Boșcoianu, Traian Alexandru Buda, Bui Cong Cuong, Emilia Calefariu, Ahmet Çevik, Chang Su Kim, Victor Christianto, Dae Wan Kim, Daud Ahmad, Arindam Dey, Partha Pratim Dey, Mamouni Dhar, H. A. Elagamy, Ahmed K. Essa, Sudipta Gayen, Bibhas C. Giri, Daniela Gîfu, Noel Batista Hernández, Hojjatollah Farahani, Huda E. Khalid, Irfan Deli, Saeid Jafari, Tèmítópé Gbóláhàn Jaíyéolá, Sripati Jha, Sudan Jha, Ilanthenral Kandasamy, W.B. Vasantha Kandasamy, Darjan Karabašević, M. Karthika, Kawther F. Alhasan, Giruta Kazakeviciute-Januskeviciene, Qaisar Khan, Kishore Kumar P K, Prem Kumar Singh, Ranjan Kumar, Maikel Leyva-Vázquez, Mahmoud Ismail, Tahir Mahmood, Hafsa Masood Malik, Mohammad Abobala, Mai Mohamed, Gunasekaran Manogaran, Seema Mehra, Kalyan Mondal, Mohamed Talea, Mullai Murugappan, Muhammad Akram, Muhammad Aslam Malik, Muhammad Khalid Mahmood, Nivetha Martin, Durga Nagarajan, Nguyen Van Dinh, Nguyen Xuan Thao, Lewis Nkenyereya, Jagan M. Obbineni, M. Parimala, S. K. Patro, Peide Liu, Pham Hong Phong, Surapati Pramanik, Gyanendra Prasad Joshi, Quek Shio Gai, R. Radha, A.A. Salama, S. Satham Hussain, Mehmet Șahin, Said Broumi, Ganeshsree Selvachandran, Selvaraj Ganesan, Shahbaz Ali, Shouzhen Zeng, Manjeet Singh, A. Stanis Arul Mary, Dragiša Stanujkić, Yusuf Șubaș, Rui-Pu Tan, Mirela Teodorescu, Selçuk Topal, Zenonas Turskis, Vakkas Uluçay, Norberto Valcárcel Izquierdo, V. Venkateswara Rao, Volkan Duran, Ying Li, Young Bae Jun, Wadei F. Al-Omeri, Jian-qiang Wang, Lihshing Leigh Wang, Edmundas Kazimieras Zavadskas.

Neutrosophic Sets and Systems, Vol. 37, 2020. Special issue: Impact of neutrosophy in solving the Latin American's social problems


Neutrosophic Sets and Systems, Vol. 37, 2020. Special issue: Impact of neutrosophy in solving the Latin American's social problems

Author: Florentin Smarandache

language: en

Publisher: Infinite Study

Release Date:


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The main objective of this special issue is to divulge the applicability of the Neutrosophic Theory and to explore the possibilities and advantages of neutrosophic tools, through both the presentation of thorough research and case studies in solving social problems in Latin America. The best presentations discussed at the III International Congress of Educational Research and University Innovation, turned into papers, show us the capacity for socialization of neutrosophic knowledge and its link with this science of validation and consolidation of scientific knowledge. This publication with authors from 11 countries that we place in the hands of the international scientific community, constitutes an example of how in Latin America the Neutrosophy is contributing to complex solutions based on the results of scientific research carried out by teachers and students committed to the social responsibility of continuing to progress for the benefit of humanity.