Implementing Systems For Supporting Management Decisions
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Implementing Systems for Supporting Management Decisions
The motivation for this book is to provide, in a concise format, account of the explorations and integration of the lessons learned from experimental decision support system implementation. This book considers the various aspects of developing decision support systems in a way which is accessible to the full range of participants in the process.
Context-Sensitive Decision Support Systems
In today's rapidly changing educational and business climate, organizational transformation has become a key area of development for many different and varied environments, both commercial and academic. This book addresses issues related to developing Decision Support Systems (DSS) which are sensitive and adaptable to different contexts and evolving technical and work environments. In addition to addressing the various cultural/social, organizational/individual, task/technology contexts of DSS, the book also anchors these discussions in a practical context, drawing on case studies to illustrate the theoretical dimensions stressed. This book includes the following issues: Frameworks for understanding the contexts and environments of decision support; Cases and issues in decision support and organizational transformation in context; An inter-disciplinary analysis of DSS, covering a wide variety of situations; and Real-world applications of DSS . It contains selected papers presented and discussed at the International Conference on Context-Sensitive Decision Support Systems, which was sponsored by the International Federation for Information Processing (IFIP) and held in Bled, Slovenia in July 1998. The book will prove invaluable to anyone working in information and decision support systems development, management, implementation and evaluation, as well as to researchers/practitioners in organizational analysis and development, management and business administration, sociology and psychology of organizations, human relations and human factors management.
Bridging the Socio-technical Gap in Decision Support Systems
The socio-technical gap is the great divide between social activities such as coordination which researchers and practitioners aim to support and those that are actually supported by technology. As the social interaction takes place through technology, it is changed and mediated by the technology. This gap between the two dimensions is being challenged by new and innovative approaches such as cognitive ergonomics and Web 2.0/3.0. Research in Decision Making (DM) theory and Decision Support Systems (DSS) shows that this gap is due in part to technical limitations and in part to the complexity of the contexts where decision support must be provided. Thus, DSS researchers face important questions concerned with the encapsulation of complex social aspects of managerial decision making, as well as with the representation of key human cognitive mechanisms, such as intuition and insight, within computational systems. This book presents the latest innovations and advances in decision support theory and practice with a special focus on bridging the socio-technical gap. These achievements will be of interest to all those involved in decision making activities and research. The book covers a wide range of topics including: Understanding DM, Design of DSS, Web 2.0 Systems in Decision Support, Business Intelligence and Data Warehousing, Applications of Multi-Criteria Decision Analysis, Intelligent DM, Context in DM, Knowledge Management, ERP Systems, Decision Support for Policy Making, Decision Making in Emergency Scenarios, Decision Support in Commerce, and Decision Support for Production Planning.