Icon In Crisis
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Applied Crisis Communication and Crisis Management
Author: W. Timothy Coombs
language: en
Publisher: SAGE Publications
Release Date: 2013-06-11
Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, Applied Crisis Communication and Crisis Management: Cases and Exercises by W. Timothy Coombs, includes a wide range of cases that explore crisis communication and management in action using a practical approach. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters.
The Handbook of International Crisis and Risk Communication Research
Global Insights on Navigating Today’s Complex Crises Now in its second edition, The Handbook of International Crisis and Risk Communication Research offers a timely and comprehensive exploration of the methods, challenges, and innovations in managing present-day global crises and risks. Bringing together expert insights from across the fields of communication, public relations, and social sciences, this interdisciplinary volume examines crisis and risk communication through an international lens. Each chapter presents unique cultural, theoretical, and methodological perspectives for managing risk, mitigating crises, and fostering resilience. Amid growing transnational issues such as public health emergencies, climate-induced disasters, and political upheavals, the Handbook emphasizes the role of communication in crisis awareness, recovery, and renewal. Contributions by leading scholars and practitioners investigate vital issues such as the impact of misinformation, digital technologies, and media dynamics in shaping public perception and policy response. This revised and expanded edition also reflects recent global threats, including climate change, the COVID-19 pandemic, the war in Ukraine, and other cross-border crises. Equipping readers with the knowledge and frameworks necessary to navigate an increasingly complex and interconnected world, The Handbook of International Crisis and Risk Communication Research is perfect for advanced graduate courses and PhD programs in crisis and risk communication, as well as crisis managers, public relations consultants, communication officers, and scholars in risk management and communication.
The Handbook of Crisis Communication
Author: W. Timothy Coombs
language: en
Publisher: John Wiley & Sons
Release Date: 2022-10-26
The revised and updated new edition of the comprehensive guide to crisis communication research and practice The Handbook of Crisis Communication provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory. Now in its second edition, the Handbook covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout. Examines traditional applications, recent advances, and emerging areas in crisis communication Discusses communication approaches for organizational crises, disasters, political crises, and public health crises Provides up-to-date coverage of the latest terminology, methods, and research trends in the field Highlights how crisis communication theory and research can inform real-world practice Features detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemics The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.