Human Relations Principles And Practices 7th Ed
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Human Relations
A brief version of the Houghton Mifflin text Effective Human Relations in Organizations. This brief edition continues to focus on the seven themes of human relations (communication, self-awareness, self-acceptance, motivation, trust, self-disclosure and conflict management), but the emphasis is a personal approach to human relations versus an organizational approach.
Labor in the Tourism and Hospitality Industry
An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations
Introduction to Rights-based Direct Practice with Children
The Sourcebook introduces the theoretical and ideological foundation and methodological basis of Rights-based Direct Practice with Children. It starts with the methodology of participatory group workshops to facilitate learning of the content. The content draws linkages among the foundation of life skills; psychosocial, sociological and critical theories of childhood; and child rights values, categories and principles; with the approaches, methods and skills of direct practice with children. The book takes examples from India but makes significant contribution to training and reference material for child rights teachers, trainers, facilitators and field workers, across the world, especially in the developing countries.