How To
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How To
Randall Munroe is . . .'Nerd royalty' Ben Goldacre 'Totally brilliant' Tim Harford 'Laugh-out-loud funny' Bill Gates 'Wonderful' Neil Gaiman AN INSTANT #1 NEW YORK TIMES BESTSELLER The world's most entertaining and useless self-help guide, from the brilliant mind behind the wildly popular webcomic xkcd and the million-selling What If? and Thing Explainer For any task you might want to do, there's a right way, a wrong way, and a way so monumentally bad that no one would ever try it. How To is a guide to the third kind of approach. It's full of highly impractical advice for everything from landing a plane to digging a hole. 'How strange science can fix everyday problems' New Scientist 'A brilliant book: clamber in for a wild ride' Nature
How to Manage Difficult People
Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues in the workplace, including a manipulative boss; - Handle difficult day-to-day interactions with any people we come into contact anywhere; - Identify and manage behaviours which can turn a person into a ‘problem’;Improve necessary listening and communication skills; - Increase self confidence and develop rapport building skills. This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you’ll make your life a whole lot easier.
The First 20 Hours
'Lots of books promise to change your life. This one actually will' Seth Godin, bestselling author of Purple Cow Have you always wanted to learn a new language? Play an instrument? Launch a business? What's holding you back from getting started? Are you worried about the time it takes to acquire new skills - time you can't spare? ------------------------------------------------ Pick up this book and set aside twenty hours to go from knowing nothing to performing like a pro. That's it. Josh Kaufman, author of international bestseller The Personal MBA, has developed a unique approach to mastering anything. Fast. 'After reading this book, you'll be ready to take on any number of skills and make progress on that big project you've been putting off for years' Chris Guillebeau, bestselling author of Un-F*ck Yourself 'All that's standing between you and playing the ukulele is your TV time for the next two weeks' Laura Vanderkam, author of What the Most Successful People Do Before Breakfast