How To Sell Yourself In An Interview For A Supervisory Position

How to Sell Yourself on an Interview

Supervision in the Hospitality Industry

Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

The Effective Health Care Supervisor

Part I -- The Setting -- The evolving supervisory roles -- The volatile healthcare environment -- The nature of supervision: Health care and everywhere -- Management and its basic functions -- Part II -- The supervisor and self -- Delegation and empowerment: Forming some good habits -- Time management: Expanding the day without stretching out the clock -- Self-management and personal supervisory effectiveness -- Part III -- The supervisor and the employee -- Interviewing: Start strong to recruit successfully -- Leadership and the supervisor -- When the employees are professionals -- Motivation: Intangible forces and slippery rules -- Performance appraisal: Cornerstone of employee development -- Criticism and discipline: Guts, tact, and justice -- The problem employee and employee problems -- The supervisor and the human resource department -- Part IV -- The supervisor and the task -- Ethics and ethical standards -- Decisions, decisions -- Management of change: Resistance is where you find it -- Communication: Not by spoken words alone -- How to arrange and conduct effective meetings -- Budgeting and cost control -- Quality and productivity: Sides of the same coin -- Teams, team building, and teamwork -- Methods improvement: Making work-and life- easier -- Reengineering and reduction-in-force -- Continuing education: Your employees and you -- The supervisor and the law --The manager and HIPAA -- Organizational communication: Looking up, down, and laterally -- Unions: Avoiding them when possible and living with them when necessary.