How To Resolve Conflict In The Workplace
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The Complete Guide to Conflict Resolution in the Workplace
Author: Marick F. Masters
language: en
Publisher: AMACOM/American Management Association
Release Date: 2002-05
" People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more."
Resolving Conflicts at Work
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
The Frictionless Workplace: Resolving Conflict and Fostering Harmony
Author: Pasquale De Marco
language: en
Publisher: Pasquale De Marco
Release Date: 2025-07-06
Conflict is an unavoidable part of the workplace, but it doesn't have to be destructive. When managed effectively, conflict can lead to increased creativity, innovation, and productivity. It can also help to strengthen relationships and build trust. This comprehensive guide to conflict resolution in the workplace provides everything you need to know to resolve conflict effectively and create a more positive and productive work environment. Inside, you'll learn: * The different types of conflict and their causes * How to recognize conflict early and address it promptly * The importance of creating a culture of open communication and respect * How to develop a clear process for resolving conflicts * The skills and training employees need to resolve conflicts constructively This book is packed with practical advice and tips that can be used to improve conflict resolution skills and create a more harmonious workplace. Whether you're a manager, a team leader, or an individual employee, this book will help you to: * Understand and resolve conflict in the workplace * Create a more productive and positive work environment * Strengthen relationships and build trust * Increase creativity, innovation, and productivity With its clear and concise writing style and its wealth of practical advice, this book is an essential resource for anyone who wants to learn how to resolve conflict effectively in the workplace. If you like this book, write a review on google books!