How Information Systems Came To Rule The World

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How Information Systems Came to Rule the World

This book offers a fresh perspective on information systems, a field of study and practice currently undergoing substantial upheaval, even as it expands rapidly and widely with new technologies and applications. Mapping the field as it has developed, the author firmly establishes the under-recognized importance of the field, and grounds it firmly in the subject’s history. He argues against the view of enthusiasts who believe that the field has somehow moved "beyond information systems" to something more exotic and offers a short and compelling manifesto on behalf of the field and its future. Offering a comprehensive insight into the significance of the information systems field, this book will appeal primarily to scholars and practitioners working in information systems, management, communication studies, technology studies, and related areas.
Data Rules

A new social science framework for studying the unprecedented social and economic restructuring driven by digital data. Digital data have become the critical frontier where emerging economic practices and organizational forms confront the traditional economic order and its institutions. In Data Rules, Cristina Alaimo and Jannis Kallinikos establish a social science framework for analyzing the unprecedented social and economic restructuring brought about by data. Working at the intersection of information systems and organizational studies, they draw extensively on intellectual currents in sociology, semiotics, cognitive science and technology, and social theory. Making the case for turning “data-making” into an area of inquiry of its own, the authors uncover how data are deeply implicated in rewiring the institutions of the market economy. The authors associate digital data with the decentering of organizations. As they point out, centered systems make sense only when firms (and formal organizations more broadly) can keep the external world at arm’s length and maintain a relative operation independence from it. These patterns no longer hold. Data transform the production of goods and services to an endless series of exchanges and interactions that defeat the functional logics of markets and organizations. The diffusion of platforms and ecosystems is indicative of these broader transformations. Rather than viewing data as simply a force of surveillance and control, the authors place the transformative potential of data at the center of an emerging socioeconomic order that restructures society and its institutions.
Universal Access and Its Asymmetries

A framework for understanding the totality of costs and benefits of universal access that will foster honest appraisal and guide the development of good policies. Universal access—the idea that certain technologies and services should be extended to all regardless of geography or ability to pay—evokes ideals of democracy and equality that must be reconciled with the realities on the ground. The COVID-19 pandemic raised awareness of the need for access to high-speed internet service in the United States, but this is just the latest in a long history of debates about what should be made available and to whom. Rural mail delivery, electrification, telephone service, public schooling, and library access each raised the same questions as today’s debates about health care and broadband. What types of services should be universally available? Who benefits from extending these services? And who bears the cost? Stepping beyond humanitarian arguments to conduct a clear-eyed, diagnostic analysis, this book offers some surprising conclusions. While the conventional approach to universal access looks primarily at the costs to the system and the benefits to individuals, Harmeet Sawhney and Hamid Ekbia provide a holistic perspective that also accounts for costs to individuals and benefits for systems. With a comparative approach across multiple cases, Universal Access and Its Asymmetries is an essential exploration of the history, costs, and benefits of providing universal access to technologies and services. With a fresh perspective, it overturns common assumptions and offers a foundation for making decisions about how to extend service—and how to pay for it.