Handbook Of Solution Focused Conflict Management
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Handbook of Solution-Focused Conflict Management
Author: Fredrike Bannink
language: en
Publisher: Hogrefe Publishing GmbH
Release Date: 2010-09-07
Benjamin Franklin once said: "Every problem is an opportunity in disguise." In the new and highly successful approach of solution-focused conflict management described here, the focus is on discovering these opportunities to find the "win-win" scenario. The key lies in asking eliciting questions about goals, exceptions, and competencies and in motivating clients to change. Clients' perspectives are considered primary, and they are empowered to formulate their own hopes for the future and to devise ways to make them happen. Focusing on the preferred future facilitates change in the desired direction.
1001 Solution-Focused Questions: Handbook for Solution-Focused Interviewing
Author: Fredrike Bannink
language: en
Publisher: W. W. Norton & Company
Release Date: 2010-10-25
An invaluable resource for conducting successful solution-focused therapy.
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
Author: Mary Scannell
language: en
Publisher: McGraw Hill Professional
Release Date: 2010-05-28
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.