Framework For Semiotics Enhanced Systems Analysis And Design
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Framework for Semiotics Enhanced Systems Analysis and Design
There is a renewed interest in Systems Thinking and Systems Design in the practice and pedagogy of Design. Current design approaches include Socio-Technical Systems Design, Human System Integration approach, as well as Systemic Design. Service design is also a form of system design. These methods and approaches are foundational to application of systems design in various domains such as healthcare, transportation, mobility as well as government. Increased adoption has shown that there is a need and scope for improvement of our current methods and frameworks in systems design. Analysis of literature shows that the scope for development of methods is in the addressing of people interacting with systems from within or from outside. Their perception of the system and their engagement with the system as users can be better understood to develop more human centered systems. People develop meanings and understanding about a given system when they engage with it. Frameworks that help understand these phenomena of meaning development by users and how that insight can be incorporated into a process of design are needed. Moreover, we know that meanings change over time so knowing how people evolve their understanding over time is equally interesting and critical to system design process. System design methods need to accommodate for the evolution of understanding and dynamic changes in meaning making among users. This directly influences how well people and complex systems are integrated and how well they perform together. Practitioners and academicians of system design need methods to map, model, and understand the critical information transformations in a system. This research posits a framework called Semiotics Enhanced System Analysis and Design, based in Human Systems Integration (HSI) methodology and Organizational Semiotics. This research proposes a framework to incorporate perceived meanings and values of stakeholders into the analysis and synthesis phases of systems design. The application in two case studies shows promise. The framework was first applied to design of an Operating Room in a medical center and then to an equitable public transportation project of shared biking service in Chicago. The framework demonstrated ability to yield insights that are user centered and a process that is flexible yet specific enough to yield design of systems. This research also demonstrated that the mechanisms of understanding people’s meaning making process can be modeled mathematically and used in design process. This in future, can be further developed as a foundation for a computer aided system design method or even to address the challenges of using big data as the basis of systems design.
A Theory of Computer Semiotics
Author: Peter Bøgh Andersen
language: en
Publisher: Cambridge University Press
Release Date: 1997-04-28
Semiotics is the science of signs: graphical, such as pictures; verbal (writing or sounds); or others such as body gestures and clothes. Computer semiotics studies the special nature of computer-based signs and how they function in use. This 1991 book is based on ten years of empirical research on computer usage in work situations and contains material from a course taught by the author. It introduces basic traditional semiotic concepts and adapts them so that they become useful for analysing and designing computer systems in their symbolic context of work. It presents a novel approach to the subject, rich in examples, in that it is both theoretically systematic and practical. The author refers to and reinterprets techniques already used so that readers can deepen their understanding. In addition, it offers new techniques and a consistent perspective on computer systems that is particularly appropriate for new hardware and software (e.g. hypermedia) whose main functions are presentation and communication. This is a highly important work whose influence will be wide and longlasting.
Computer Supported Cooperative Work in Design I
Author: Weiming Shen
language: en
Publisher: Springer Science & Business Media
Release Date: 2005-11-04
The design of complex artifacts and systems requires the cooperation of multidisciplinary design teams using multiple commercial and non-commercial engineering tools such as CAD tools, modeling, simulation and optimization software, engineering databases, and knowledge-based systems. Individuals or individual groups of multidisciplinary design teams usually work in parallel and separately with various engineering tools, which are located on different sites, often for quite a long time. At any moment, individual members may be working on different versions of a design or viewing the design from various perspectives, at different levels of detail. In order to meet these requirements, it is necessary to have effective and efficient collaborative design environments. These environments should not only automate individual tasks, in the manner of traditional computer-aided engineering tools, but also enable individual members to share information, collaborate and coordinate their activities within the context of a design project. CSCW (computer-supported cooperative work) in design is concerned with the development of such environments.