Enhancing Enterprise And Service Oriented Architectures With Advanced Web Portal Technologies
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Enhancing Enterprise and Service-Oriented Architectures with Advanced Web Portal Technologies
Service-oriented architectures are of vital importance to enterprises maintaining order and service reputation with stakeholders, and by utilizing the latest technologies, advantage can be gained and time and effort saved. Enhancing Enterprise and Service-Oriented Architectures with Advanced Web Portal Technologies offers the latest research and development within the field, filled with case studies, research, methodologies, and frameworks from contributors around the world. In order to stay abreast of the cutting-edge research in the field, it is vital for academics and practitioners to stay involved and studied with the latest publications. This volume contains a wide range of subject matters, levels of technical expertise and development, and new technological advances within the field, and will serve as an excellent resource both as a handbook and a research manual.
Educational Strategies for the Next Generation Leaders in Hotel Management
As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study. Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education. This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.
Customer Relationship Management Strategies in the Digital Era
In today’s global economy, social media and technological advances have changed the way businesses interact with their clientele. With new forms of communication and IT practices, companies seek innovative practices for maintaining their consumer loyalty. Customer Relationship Management Strategies in the Digital Era blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers. Through chapters and case studies, this publication discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric. This publication is an essential reference source for researchers, professionals, managers, and upper level students interested in understanding customer loyalty in a technology-focused society.