Effects Of Situation Specific Reliability On Trust And Usage Of Automated Decision Aids
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Effects of Situation-specific Reliability on Trust and Usage of Automated Decision Aids
As machines' cognitive capacities approach those of humans, one may consider human-automation interactions in light of social psychology concepts such as trust. Trust combines with self-confidence to affect decision to use the automation; whichever is trusted more, the self or the machine, is more likely to be used. Automation performance can depend on the situation, and successful human-automation interaction may depend on training the human operator to recognize the factors impacting automation's reliability. Automation trust predicts usage and performance, especially ability to detect critical events missed by the machine. Training for variable-reliability automation may therefore have to depend on the person's pre-existing attitudes about automation, and on whatever attitudes develop as they gain experience. Also, users may exhibit discrepant attitudes about the likelihood and importance of machine missed detections vs. machine false alarms.
Trust Modeling and Management in Digital Environments: From Social Concept to System Development
"This book investigates various definitions of trust and their characteristics in distributed systems and digital computing, and details how to model and implement trust in a digital system"--Provided by publisher.
Designing for Situation Awareness
Liberally illustrated with actual design examples, this book demonstrates how people acquire and interpret information and examines the factors that undermine this process. The second edition expands and updates the examples throughout to include a wider range of domains and increases the coverage of SA design principles and guidelines to include new areas of development.