Digital Information Design Did A Practitioner Guide

Digital Information Design (DID) – A Practitioner Guide

We DID IT; so can you. DID is Digital Information Design. IT is of course the ubiquitous Information Technology that is so simple, so easy to design and change that it (sorry, IT) never goes wrong and all you need to do is to teach a few people a bit about coding, implementing and a best practice. More seriously, if all of IT projects were successful, Digital Information Design would be a waste of time. However, the failure rate of IT outsourcing deals is around 40%, and hiring a sourcing consultant increases the odds of failure. IT-enabled enterprises thus need to know themselves how to govern the IT function. DID is the only best practice that recognizes that to do just that. You need more than best practice; and inevitably more than one best practice as well as people who understand that there is no such thing as simple easy to design IT that never changes. Therefore, to support your work, Digital Information Design (DID) guidance has been developed as a good practice to get it actually governed and done! People working in IT rarely have proficient domain experience like working as a user/customer in the line of business that is employing their IT services to perform what once were manual activities. Vice versa, people working in the line of business are rarely well-versed in designing complex IT systems and processes, but times have changed. The DID framework aids in bringing together the right mix of IT and domain expertise, thereby helping to connect both views of the same, albeit complex, IT-enabled world. DID recognizes complexity, demands inclusivity of all stakeholders in design and provides a simple yet useful model to identify key resources. And it recognizes that you cannot do everything using a single governing concept. If you want to come to grips with designing business services that can be relied upon, try using DID. This book is about the design and functioning of enterprise-wide business information management using intelligent customer principles, with particular regard to digitization. The DID framework is used to describe, position and provide tools for the design of the intelligent customer function focusing on the enterprise information assets. This framework has been set up to effectively shape business information management within an enterprise, with the aim of ensuring a better use of information and technology in the enterprise. DID Practitioner guide is part of the DID library and specifically deals with the ability of an enterprise to manage and control data services from a practical viewpoint. The principles are written so that they can be used in various disciplines of supporting services and the primary processes of both for-profit or not for-profit enterprises.

Digital Information Design (DID®), a Practitioner Guide

Digital Information Design (DID) Foundation

Digital Information Design (DID) is primarily a business information management (BIM) model. As with any model it is used to help you to describe problems and test potential solutions. DID is not like any other method or framework model; it is independent of any other existing model or framework and does not claim to manage the entirety of the design of business information services. DID identifies useful and widely used best practices that are designed specifically for use in any phase of business information service development from idea, conception, specification, design, test, handover, service management and operation, or managing architectural issues or hardware and software installation. Primarily, DID was developed to manage the quality of information, and how to put it to good use. The DID model has been designed for you to identify what you need and when you need it when designing business information services and as a broad guide, identifies key points in existing frameworks that are particularly useful. The model is wholly independent of all other frameworks (including BiSL and BiSL Next in which the basic design is rooted). You can choose and use whatever you wish, the model will help you to assess the validity of your choice(s) and identify strengths and weaknesses in your approach. The DID model focuses on the common languages to describe key elements of design (need and value, mission and capability), key business information perspectives (business, information/data, services and technology) and the high-level domains (governance, strategy, improvement and operation) that must be managed in order to effectively run any business. DID helps you to identify only what you need to ensure that business information design reflects what is needed by your enterprise. The model can be used entirely separately from the framework level guidance discussed and it can be used at any level in the organization. The essentials of DID are explained in two books: this book, Foundation and the Practitioner book that will be published later.