Development Of A Key Performance Indicator System For Sales Organizations

Development of a key performance indicator system for sales organizations

Research Paper (undergraduate) from the year 2013 in the subject Business economics - Controlling, Baden-Wuerttemberg Cooperative State University (DHBW), language: English, abstract: For every sales organization it is important to understand how their business is running in order to manage it. The management needs significant data in order to pursue their targets and take the right decisions. Appropriate controlling methods in order to better understand running businesses are the issues of KPIs and KPI systems. The thesis picks up the issue of KPI systems in order to develop a KPI system which is tailored on the economic reality by illustrating basic comprehension about KPI systems as well as by introducing a sales-related KPI system.

Key Performance Indicators

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

ECRM 2022 21st European Conference on Research Methods in Business and Management