Designing Mobile Service Systems Revised Second Edition
Download Designing Mobile Service Systems Revised Second Edition PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Designing Mobile Service Systems Revised Second Edition book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages.
Designing Mobile Service Systems - Revised Second Edition
This publication is the second in the Research in Design series. Design is an effort that enjoys a growing attention in the academic world. At Delft University of Technology design is a recognized part of science. Like other technical universities, Delft is rooted in the engineering field. And in spite of questions like ‘what is design’, ‘what is engineering’ and ‘what is science’, which can be debated in long sessions, and differences that are hard to explain, it is possible to feel the differences. In this book the authors contribute to the development of a design language for the service domain. In general the engineering discipline is expanding into a field that embraces perspectives of more disciplines and actors, next to the engineer who is responsible for the artefact. The first volume in this Research in Design Series stresses the stakeholder oriented approach in the domain of architecture and urban planning (Binnekamp, van Gunsteren, & van Loon, 2006). The domain in this volume is services. This is a field in which the involvement of different stakeholders with different interests in the design process is particularly a critical success factor. A note on the second edition: improvements have been made to the text and illustrations. Apart from that the first and second edition are interchangeable.
Designing Mobile Service Systems
Annotation. "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice."--Jacket.
Encyclopedia of Information Science and Technology, Second Edition
Author: Khosrow-Pour, D.B.A., Mehdi
language: en
Publisher: IGI Global
Release Date: 2008-10-31
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.