Design Thinking As A Strategic Approach To E Participation
Download Design Thinking As A Strategic Approach To E Participation PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Design Thinking As A Strategic Approach To E Participation book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages.
Design Thinking as a Strategic Approach to E-Participation
This open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance the relationship between government and society, and improve accessibility and effectiveness. However, barriers persist, necessitating further research in this area. By analysing e-participation barriers emerging from the literature and aligning them with notions in the DT literature, this book identifies five core DT practices to enhance e-participation: (i) Meaning creation and sense-making, (ii) Publics formation, (iii) Co-production, (iv) Experimentation and prototyping, and (v) Changing organisational culture. As a result, this book provides insights into enhancing tech-aided public engagement and promoting inclusivity for translating citizen input into tangible service implementations. The book triangulates qualitative analysis of relevant literature in the fields of e-participation and DT with knowledge from European projects experimenting with public participation activities implying experimentation with digital tools. This research aims to bridge the gap between theoretical frameworks and practical application, ultimately contributing to more effective e-participation and digital public services.
Enhancing Public Sector Accountability and Services Through Digital Innovation
Author: Santos Ferreira, Augusta da Conceição
language: en
Publisher: IGI Global
Release Date: 2025-05-30
Digital innovation reshapes the way governments operate, offering powerful tools to enhance transparency, efficiency, and citizen engagement in the public sector. By leveraging technologies like data analytics, cloud computing, AI, and blockchain, public institutions can streamline service delivery, reduce inefficiencies, and strengthen accountability. These digital advancements improve access to public services while enabling real-time monitoring, open data initiatives, and participatory governance models that empower citizens and build trust. As governments face increasing pressure, digital innovation presents a transformative opportunity to reimagine public administration for a more inclusive, responsive, and accountable future. Enhancing Public Sector Accountability and Services Through Digital Innovation explores the use of technologies and information systems which promote the modernization of the public sector entities. It examines the assessment of their social, economic, and financial impact, and the improvement of accountability, sustainability, and operational performance. This book covers topics such as citizen engagement, policymaking, and service delivery, and is a useful resource for policymakers, business owners, government officials, academicians, researchers, and data scientists.
Citizen Centricity in Public Policy Making
The book explores and positions citizen centricity within conventional public administration and public policy analysis theories and approaches. It seeks to define an appropriate perspective while utilizing popular, independent, and standalone concepts from the literature that support citizen centricity. Additionally, it illustrates the implementation part with practical cases. It ultimately presents a novel and descriptive approach to provide insights into how citizen centricity can be applied in practice. This descriptive novel approach has three essential components: a base and two pillars. The foundation includes new-age public policy making approaches and complexity theory. The first column reflects the conceptual dimension, which comprises supporting concepts from the literature on citizen centricity. The second column represents the practical dimension, a structure supported by academic research that provides practical cases and inspiration for future applications. The descriptive novel approach accepts citizen centricity as a fundamental approach in public policy making and aims to create a new awareness in the academic community on the subject. Additionally, the book provides refreshed conceptual and theoretical backgrounds, along with tangible participatory models and frameworks, benefiting academics, professionals, and graduate students.