Create A Great Quality System In Six Months
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Create a Great Quality System In Six Months
Author: Cathy Balding
language: en
Publisher: Cathy Balding Qualityworks PL
Release Date: 2013-08-28
Are you looking for a quality system that drives great experiences for your consumers - and your staff? ‘Create a Great Quality System In Six Months: A blueprint for building the foundations of a great consumer experience’ is a step by step, month by month blueprint for building and implementing a quality system that staff will want to use to create a great consumer experience for every person, every time. The ‘3P’ quality system blueprint is based on the literature, applied research and real world experience that formed the basis of my first book ‘The Strategic Quality Manager’. It builds in buy-in: instead of developing your quality system and then starting on the long journey to gaining staff co-operation, ‘Create a Great Quality System’ does both at once – merging quality mechanics with quality mindsets to achieve great results for consumers. CGQS is primarily written for health and aged care, but the principles and steps apply equally to other service industries such as education and hospitality.
Transitions in Nursing eBook
Author: Esther Chang
language: en
Publisher: Elsevier Health Sciences
Release Date: 2019-09-01
- Chapter 8 reinforces concepts of self-care and stress management to reflect and enhance psychosocial aspects of the overall transition experience - Chapter 14 has an increased focus on conflict resolution - NEW chapter Understanding Primary Healthcare provides a comprehensive ANZ overview of primary healthcare nursing - NEW evolve resources - An eBook included in all print purchases
Transitions in Nursing - E-Book
Author: Esther Chang
language: en
Publisher: Elsevier Health Sciences
Release Date: 2024-01-31
Highly respected guide to entering the world of workNow in its sixth edition, Transitions in Nursing continues to challenge, motivate and assist students as they transition to the workforce in different health environments.The text provides practical, real-life support for nurses preparing for professional practice, ensuring they have a comprehensive understanding of what they will encounter and how best to manage the transition period. It covers common issues faced by graduate nurses, important skills for dealing with the world of work, and the organisational environments in which nurses work.This edition features new contributors, new content, and the latest evidence-based research, statistics, standards and procedures, making it a must-have addition for all senior nursing students and recent graduates. - Fully updated, evidence-based, comprehensive content from experts in the field - Practical strategies and suggestions for removing stress, strain and culture shock - A focus on self-care - Case studies, reflective questions and exercises throughout to help apply learning to the real-life workplaceStudent and Instructor resources on Evolve: - Case studies + reflective questions - New chapter on infection prevention and control in the current climate - New chapter on bullying and strategies to deal with it - New content on cultural safety