Continuous Improvement Practice In Local Government
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Continuous Improvement Practice in Local Government
Local government plays a critical role in the provision of governance, infrastructure, and services for local communities. Over the past 30 years this sector has undergone significant reforms because of various superordinate governments policy changes. Continuous improvement and quality programs have been a common tactical response undertaken by various local government organisations to remain sustainable and to continue to deliver value to their local communities. These tactical responses have had varying levels of success. This book seeks to go beyond a tactical focus and uncover the kinds of continuous improvement practices that are enacted in various local government contexts. A focus on practices enables practitioners and researchers alike to gain insights that to go beyond approaches which privilege the application of CI tools over the contextualisation of CI programs. Contextualisation affords the insightful deployment of programs that are specific to the needs and dynamics of local communities and operations. The cases presented share insights on aspects of CI including: embedding performance measurement; harnessing learning; contextualising CI activities to support the ongoing sustainability of these practices. Researchers and practitioners alike can draw benefit from the grounded industry base experiences and insights shared in the book.
Improving Local Government Performance through Benchmarking
Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local government—municipal and county government executives, department heads, program managers, and management analysts—to better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid— preparing managers and analysts for greater benchmarking success. Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future.
Cybersecurity and Local Government
Author: Donald F. Norris
language: en
Publisher: John Wiley & Sons
Release Date: 2022-04-04
CYBERSECURITY AND LOCAL GOVERNMENT Learn to secure your local government’s networks with this one-of-a-kind resource In Cybersecurity and Local Government, a distinguished team of researchers delivers an insightful exploration of cybersecurity at the level of local government. The book makes a compelling argument that every local government official, elected or otherwise, must be reasonably knowledgeable about cybersecurity concepts and provide appropriate support for it within their governments. It also lays out a straightforward roadmap to achieving those objectives, from an overview of cybersecurity definitions to descriptions of the most common security challenges faced by local governments. The accomplished authors specifically address the recent surge in ransomware attacks and how they might affect local governments, along with advice as to how to avoid and respond to these threats. They also discuss the cybersecurity law, cybersecurity policies that local government should adopt, the future of cybersecurity, challenges posed by Internet of Things, and much more. Throughout, the authors provide relevant field examples, case studies of actual local governments, and examples of policies to guide readers in their own application of the concepts discussed within. Cybersecurity and Local Government also offers: A thorough introduction to cybersecurity generally, including definitions of key cybersecurity terms and a high-level overview of the subject for non-technologists. A comprehensive exploration of critical information for local elected and top appointed officials, including the typical frequencies and types of cyberattacks. Practical discussions of the current state of local government cybersecurity, with a review of relevant literature from 2000 to 2021. In-depth examinations of operational cybersecurity policies, procedures and practices, with recommended best practices. Perfect for local elected and top appointed officials and staff as well as local citizens, Cybersecurity and Local Government will also earn a place in the libraries of those studying or working in local government with an interest in cybersecurity.