Conquering Complexity
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Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth
Author: Michael L. George
language: en
Publisher: McGraw Hill Professional
Release Date: 2004-07-12
Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities. Conquering Complexity in Your Business shows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity: Eliminating complexity that customers will not pay for Exploiting the complexity that customers will pay for Minimizing the costs of the complexity you offer You'll find methods and tools you need to: Identify the offering and process complexity in your business Quantify the impact of that complexity Decide which complexity you want to keep and which to eliminate Select specific approaches to eliminate different kinds of complexity This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.
Conquering Complexity
Author: Mike Hinchey
language: en
Publisher: Springer Science & Business Media
Release Date: 2012-01-03
Software has long been perceived as complex, at least within Software Engineering circles. We have been living in a recognised state of crisis since the first NATO Software Engineering conference in 1968. Time and again we have been proven unable to engineer reliable software as easily/cheaply as we imagined. Cost overruns and expensive failures are the norm. The problem is fundamentally one of complexity: software is fundamentally complex because it must be precise. Problems that appear to be specified quite easily in plain language become far more complex when written in a more formal notation, such as computer code. Comparisons with other engineering disciplines are deceptive. One cannot easily increase the factor of safety of software in the same way that one could in building a steel structure, for example. Software is typically built assuming perfection, often without adequate safety nets in case the unthinkable happens. In such circumstances it should not be surprising to find out that (seemingly) minor errors have the potential to cause entire software systems to collapse. The goal of this book is to uncover techniques that will aid in overcoming complexity and enable us to produce reliable, dependable computer systems that will operate as intended, and yet are produced on-time, in budget, and are evolvable, both over time and at run time. We hope that the contributions in this book will aid in understanding the nature of software complexity and provide guidance for the control or avoidance of complexity in the engineering of complex software systems.
Lean Six Sigma for Service, Chapter 5 - The Value in Conquering Complexity
Author: Michael George
language: en
Publisher: McGraw Hill Professional
Release Date: 2003-06-24
This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.