Complex Situations Examples
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Sensemaking in Safety Critical and Complex Situations
Sensemaking in Safety Critical and Complex Situations: Human Factors and Design Human factors-based design that supports the strengths and weaknesses of humans are often missed during the concept and design of complex technical systems. With the focus on digitalization and automation, the human actor is often left out of the loop but needs to step in during safety-critical situations. This book describes how human factors and sensemaking can be used as part of the concept and design of safety critical systems in order to improve safety and resilience. This book discusses the challenges of automation and automated systems when humans are left out of the loop and then need to intervene when the situation calls for it. It covers human control and accepts that humans must handle the unexpected and describes methods to support this. It is based on recent accident analysis involving autonomous systems that move our understanding forward and supports a more modern view on human errors to improve safety in industries such as shipping and marine. The book is for human factors and ergonomists, safety engineers, designers involved in safety critical work and students. Stig Ole Johnsen is a Senior Researcher at SINTEF in Norway. He has a PhD from NTNU in Norway with a focus on resilience in complex socio-technical systems and has a Master’s in Technology Management from MIT/NTNU. He chairs the Human Factors in Control network (HFC) in Norway to strengthen the human factors focus during development and implementation of safety critical technology. His research interests include meaningful human control to support safety and resilience during automation and digitalization. Thomas Porathe has a degree in Information Design from Malardalen University in Sweden. He is currently Professor of Interaction Design at the Norwegian University of Science and Technology in Trondheim, Norway. He specializes in maritime human factors and design of maritime information systems, specifically directed towards control room design, e-navigation and autonomous ships. He has been working with e-Navigation since 2006 in EU projects such as BLAST, EfficienSea, MONALISA, ACCSEAS, SESAME and the unmanned ship project MUNIN. He is active in the International Association of Aids to Navigation and Lighthouse Authorities (IALA).
Difficult Situations in Business Coaching
Coaches encounter a range of situations in their professional practice that they experience as difficult. The challenges have different sources. They can come from the coaches themselves, the coachees or the commissioning organization. But how do these situations present themselves in detail? How can coaches understand them and respond appropriately? Using real case studies collected online, this book takes a closer look at difficult situations. In doing so, renowned coaches present for discussion their theoretical and methodological perspectives and their recommendations for action. This book is a translation of the original German 1st edition Schwierige Situationen im Business-Coaching by Heidi Möller and Jannik Zimmermann, published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.
Communication of Complex Information
Offers analysis and design considerations for the presentation of complex and technical information on Web sites, using a theory that deals with highly complex issues and user goals. For scholars, researchers, and students in technical communication, inf