Cases On Tour Guide Practices For Alternative Tourism
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Cases on Tour Guide Practices for Alternative Tourism
Tour guides, a highly responsible group of professionals who are in direct communication with tourists traveling around the world, have a great impact on the proper promotion of the culture of countries, global peace, and tolerance. Additionally, they are also effective in the preservation of world natural heritage. Thus, the educational status of tour guides, as well as the characteristics and ethical values that they should possess, need to be examined on an international scale. In today’s world, where tourism demand is directed towards all types of tourism, practices in special interest tourism should be customized in order to ensure the highest level of service quality and cultural appreciation. Cases on Tour Guide Practices for Alternative Tourism provides emerging research exploring the theoretical and practical aspects of the occupational issues that surround tour guides and their applications within international tourism. Featuring coverage on a broad range of topics such as cultural education, specialized learning, and international business, this book is ideally designed for tour guides, travel agencies, tour managers, tour developers, heritage sites, museums, academicians, researchers, students, industry experts, and hospitality professionals.
Tour Guiding Research
This book provides an authoritative, state-of-the-art review of tour guiding scholarship and research. It aims to foster best practice and to stimulate further study and research on tour guiding across a range of disciplines. The book is well-illustrated and its accessible style with chapter summaries makes it ideal for students as well as researchers.
Strategic Diversity and Inclusion in Organizations
Author: Marco Valeri
language: en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date: 2025-04-21
This book is an invitation to embark on a transformative journey, to lead with intention, and to build organizations that are not only successful but also equitable, innovative, and reflective of the rich tapestry of humanity. In managerial literature, principal aspects converge on the pivotal role of leadership commitment, where the tone set by top management is foundational for embedding diversity and inclusion (D&I) within an organization’s culture. This is complemented by the strategic integration of D&I, ensuring that such initiatives are not isolated programs but interwoven with broader business strategies and objectives. Equally important is the literature’s focus on policy development and the implementation of D&I principles, which calls for clear, actionable policies that are consistently enforced. Managerial literature also scrutinizes the impact of organizational culture on D&I outcomes, delving into how inclusive norms and values must permeate every level of the organization. Training and development occupy a central role, addressing the need for continuous learning opportunities that promote D&I competencies among employees and management alike. Communication is another critical aspect, emphasizing transparent, open dialogues about D&I goals and challenges. Lastly, the literature on change management is instrumental, providing insights on managing resistance and fostering an adaptive workforce that is receptive to D&I initiatives. These aspects are explored in depth in this book and collectively shape the discourse on how to effectively manage and nurture a diverse and inclusive organizational environment.