Burned Out Exploring The Causes Consequences And Solutions Of Workplace Stress In Public Service Organizations
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Burned Out - Exploring the Causes, Consequences, and Solutions of Workplace Stress in Public Service Organizations
Explore the comprehensive examination of stress and burnout in public service with this edited volume, compiled by Dr. Leonard Bright, featuring contributions from esteemed scholars worldwide. This book investigates the underlying causes, repercussions, and mitigation strategies associated with stress in highly demanding and critical professions. The chapters in this book comprise thorough literature reviews that provide extensive overviews of stress and burnout, present empirical research studies that scrutinize how work-related factors influence perceived stress and furnish public servants with easy, actionable exercises and insights to bolster their resilience and well-being in stressful public service occupations. This book is an invaluable resource for public service professionals, researchers, and educators interested in improving their understanding of the art and science of mitigating stress in public service workplaces.
Emotional Labor
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."
Burnout Epidemic
In this powerful book, happiness expert Jennifer Moss explains why burnout is so rampant and provides simple, researched-based solutions for helping employees minimize stress and organizations build happier workplaces. We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough—in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks. In this eye-opening, paradigm-shifting, practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains: What causes burnout—and what organizations can do to prevent it Why traditional wellness initiatives fall short How companies can build an antiburnout strategy based on prevention, not perks How leaders can measure burnout in their own organizations What leaders can do to develop a happier culture that's high on resilience and curiosity As the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves—and their employees—feel healthier and happier at work.