Basics In Business Informatics
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Basics in Business Informatics
This book takes you on a journey into the world of business informatics. It has a modular structure and covers the key aspects of business informatics. Besides the thematic introductions, each chapter includes excursuses, review questions, and practical exercises, for which solutions are provided in a separate chapter. The book concludes with two teaching cases on digital transformation. It is designed for students and lecturers at universities and technical colleges, but also as a resource for IT trainings.
The Transfer and Diffusion of Information Technology for Organizational Resilience
In a turbulent world where companies are trying to realign their resources faster than the competition, resilience is defined as the capability to absorb strain and recover from untoward events through continuous reconstruction. Resilience implies a capacity to be robust under conditions of stress and change (Coutu 2002). It can be achieved by creating and maintaining cognitive, emotional, relational, or structural capabilities sufficiently convertible and malleable to cope with a dynamic environment. In the com petitive marketplace, many countries are making the transition from technolo- importing, efficiency-based development to innovation-based development. Organiza tions located in so-called "first world" economies are increasingly concerned with making local enterprises more resilient in their current geographical location and firms in "third world" economies are keen to establish and retain knowledge-based economic activities. The focus of this conference is on how IT innovation can contribute to making organizations more resilient. Commercial organizations are trying to make sense of the competitive environment and quickly generate new strategic options. Public organi zations are struggling to meet societal needs for innovative information services. IT staff have spent much of their energy improving transactional efficiency. IT now needs to be seen as a positive force for making business innovation resilient. Issues such as IT organizational design, social networking, diversity, improvisation, and rich media are likely to advance our understanding of resilience in this context, and account for an organization's need to sustain innovation.
Collaborative Business Design: The Fundamentals
Author: Brian Johnson
language: en
Publisher: IT Governance Publishing
Release Date: 2018-03-22
Collaborative business service design (CBSD) is a methodology to help business and IT cooperate more effectively to create IT-driven business services that fully support business requirements. This adapted version of CBSD for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommissioning. By understanding IT-driven business services and anchoring them in a service design statement (SDS), you will be able to accelerate the translation of the needs of the business to the delivery of IT-intensive business services. Product overview CBSD supports portfolio, programme and project management by identifying key questions and structuring the creative process of designing services. Insight into the CBSD approach to deriving an SDS is therefore a practical and powerful tool to help you: Promote a coherent design so that fundamental issues and requirements of needs are mapped, based on different perspectives between demand and supply; Gain insight into the dynamics between stakeholders within an enterprise; Reflect on and formulate a practical and realistic roadmap; and Guide the development, build, programme management and maintenance of IT-driven business services. CBSD complements existing frameworks such as TOGAF®, IT4IT, BiSL® Next and ITIL® by focusing on business architecture, a subject rarely discussed before designing an IT-intensive, complex business service. Who should read this book This book is intended for anyone responsible for designing and implementing IT-driven services or involved in their operation. This includes: Internal and external service providers, such as service managers, contract managers, bid managers, lead architects and requirement analysts; Business, financial, sales, marketing and operations managers who are responsible for output and outcome; Sales and product managers who need to present and improve service offerings; Developers who need to develop new and improved services; Contract managers and those responsible for purchasing; and Consultants, strategists, business managers, business process owners, business architects, business information managers, chief information officers, information systems owners and information architects. Collaborative Business Design: The Fundamentals is part of the Fundamentals Series. Authors Brian Johnson has published more than 30 books, including a dozen official titles in the IT Infrastructure Library (ITIL), all of which are used worldwide. He designed and led the programme for ITIL version 2. He has fulfilled many roles during his career, including vice president, chief architect, senior director and executive consultant. One of his current roles is chief architect at the ASL BiSL Foundation, which provides guidance on business information management to a wide range of public and private-sector businesses in the Benelux region. Brian is chief architect for the redesign of all guidance and is the author of new strategic publications. Léon-Paul de Rouw studied technical management and organisation sociology. He worked for several years as a consultant and researcher in the private sector. Since 2003, he has been a programme manager with the central government in the Netherlands. He is responsible for all types of projects and programmes that focus on business enabled by IT. Currently, he is the project manager for a multimillion-euro project on the nationwide implementation of IT-driven business services. Léon-Paul''s previous books were primarily written for professionals in their field, including IT demand-supply and facilities management. The books have since been used by many institutions as guides and textbooks, and have also been incorporated into postgraduate courses.