Assessment And Accountability In Reference Work
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Assessment and Accountability in Reference Work
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.
Educational Assessment
Author: Robert J. Wright
language: en
Publisher: SAGE Publications
Release Date: 2007-12-21
Grounded in the real world of public schools and students, this engaging, insightful, and highly readable text introduces the inner-workings of K–12 educational assessment. There has never been a time when it is more important for educators to have an understanding of testing and assessments. Accountability is now a fact of life for all public school educators, and testing is at the core of all educational assessment programs. It is no longer prudent or even possible for educators to ignore this national zeitgeist. Educational Assessment: Tests and Measurements in the Age of Accountability addresses all of the constructs central to understanding the design, construction and evaluation of educational measures. It goes on to provide students with insight into the link between today′s high-stakes testing mandates and the traditions of the past 125 years of "scientific" measurement in the United States. It addresses the problem of understanding and correctly interpreting test scores on local, statewide, national, and international assessments. It also addresses how certain issues such as institutionalized cheating, test preparation, and individual differences among students and their families influence test score outcomes. Key Features Covers traditional topics in an approachable and understandable way: Reliability, validity, performance assessments, standardized achievement tests, and many more topics are included. Analyzes and interprets "hot-button" issues of today′s complex measurement concerns: The score-gap, high-stakes testing, grade retention, drop-out crises, "academic redshirting,", diversity, family influence, and educational technology, are examined. Relates theory to practice: Each chapter includes relevant real-life examples and case studies to demonstrate how the technical-measurement principles impact those involved. Addresses the needs of diverse students: Issues related to students with special needs and the testing of English Language Learners are discussed. Intended Audience: Educational Assessment: Tests and Measurements in the Age of Accountability has been written to meet the needs of students in graduate programs of special education, reading, school counseling, school social work, curriculum supervision, or administration. Providing grounding in all aspects of measurement, this book is perfect for undergraduate and graduate courses such as Educational Tests and Measurements, Assessment in Education, and Student Assessment.
Assessment and Accountability in Reference Work
Assessment and Accountability in Reference Work explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate. A valuable bibliography of additional resources on assessment and accountability assembled by the editors completes this well-rounded work. All librarians concerned with finding the best way to justify the value of their reference services will find Assessment and Accountability in Reference Work a valuable introduction to the assessment methods that will fit the individual needs of their libraries.