Aking Quality Happen
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Making Quality Happen
Author: R.M. McNealy
language: en
Publisher: Springer Science & Business Media
Release Date: 2012-12-06
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
Making Quality Happen
This new book outlines a proven quality strategy that can be integrated into the fabric of any organization. It details a six-phase training curriculum that helps ensure continuous learning and lasting improvement. Step-by-step, this book explains what is required at each phase of the quality training process, offering guidelines for winning employee support for programs, information on powerful management systems and methods of process control, and more.