Aarp Getting Started In Options
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AARP Getting Started in Options
Author: Michael C. Thomsett
language: en
Publisher: John Wiley & Sons
Release Date: 2011-12-19
AARP Digital Editions offer you practical tips, proven solutions, and expert guidance. During the recent market turmoil, option trading volume actually increased, but many are still unsure of the opportunities that options present, simply because they don't fully understand how this market works. With Getting Started in Options, Eighth Edition, author Michael C. Thomsett looks to change this. In non-technical, easy-to-follow terms, this accessible guide thoroughly demystifies the options markets, distinguishes the imagined risks from the real ones, and arms investors with the facts they need to make more informed decisions. Opens with an introduction commenting on the recent market turmoil and the growing importance of options Contains new chapters on futures and index options Includes sidebar definitions and easy-to-follow examples that anyone can understand Besides new examples, updated charts, and timely additions to reflect important changes in the markets, this edition also includes discussions on other important options issues, such as: how to calculate options returns; "test run" activities to try out new theories; and much more.
Customer Experience 3.0
Author: John A. Goodman
language: en
Publisher: HarperChristian + ORM
Release Date: 2014-08-12
Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving people away and into the pockets of businesses getting it right. Having managed more than 1,000 separate customer service studies, author John A. Goodman has created an innovative customer-experience framework and step-by-step roadmap that shows you how to: Design and deliver flawless services and products while setting honest customer expectations Create and implement an effective customer access strategy Capture and leverage the voice of the customer to set priorities and improve products, services and marketing Use CRM systems, cutting-edge metrics, and other tools to deliver customer satisfaction Companies who get customer service right can regularly provide seamless experiences, seeming to know what customers want even before they know it themselves…while others end up staying generic, take stabs in the dark to try and fix the problem, and end up dropping the ball. Customer Experience 3.0 reveals how to delight customers using all the technological tools at their disposal.
AARP
Author: Christine L. Day
language: en
Publisher: Bloomsbury Publishing USA
Release Date: 2017-10-19
This examination of the history, development, activities, successes, and limitations of the largest membership organization in the country will be of interest to anyone who belongs to or is curious about this sometimes-controversial group. AARP is one of Washington's most influential interest groups, but just who does it represent? To some, it represents the narrow special interests of older Americans who already consume more than their share of government benefits. To others, its advocacy encompasses everyone, including those with elderly parents and grandparents-and those who will comprise the older generations of the future. The most comprehensive volume ever written about AARP, the book begins with a chapter on the organization's history, going back to its founding in 1958 and its roots in the National Retired Teachers Association, established in 1947. Readers will learn about AARP's membership and chapter activities, including how it grew to be the largest membership organization in the country. Perhaps even more engrossing is the book's investigation of the nature and extent of AARP's political influence and its positions and priorities as it struggles to represent a large and diverse constituency. Finally, the study discusses AARP's organizational model, which combines political advocacy, business, and charity, and probes the controversies arising from what AARP's critics charge are conflicts of interest.