78 Important Questions Every Leader Should Ask And Answer
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78 Important Questions Every Leader Should Ask and Answer
Annotation Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact. The questions and answers cover a range of common and uncommon situations, including: the need to connect employees' efforts to company goals; layoffs, business downturns, and mergers; personal crises of employees; coaching and mentoring sessions; and customer retention. The book even includes advice on answering questions when the answer is "I don't know" or "I can't tell you." With worksheets in each chapter, it prepares leaders to ask important questions of: Customers ("Why do you do business with our competition?") -- Employees ("What's a recent management decision you didn't understand?") -- And even themselves ("What do I want to be remembered for?").
Leading with Questions
Author: Michael J. Marquardt
language: en
Publisher: John Wiley & Sons
Release Date: 2023-04-25
A unique and powerful strategy for leading others In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems. The authors offer step-by-step guidance on the process of learning the art of questioning and techniques—like active listening and follow-ups – you can use in myriad situations with individuals, teams, and entire organizations. You’ll also find: The most recent research on how questions change people and companies for the better Interviews with over 40 world-leading executives and managers from a wide variety of industries and regions Concrete, hands-on strategies for generating short-term results and long-term change with questions Perfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others.
222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices
Author: Robert P. Levoy
language: en
Publisher: Jones & Bartlett Learning
Release Date: 2007
Based On The Research Findings From A Wide Variety Of Healthcare Providers, Clinic Administrators And Practice Managers, this resource Provides Simple, Easy-To-Use Advice And Techniques For Successfully Recruiting, Interviewing, Compensating, Managing, Motivating, Training, Evaluating, And Retaining Great Employees In The Clinical Practice Setting.