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Itil Practitioner Agree and Define (Ipad) All-In-One Sla Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service Level Ag

Itil Practitioner Agree and Define (Ipad) All-In-One Sla Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service Level Ag

ISBN: 1921523107

ISBN 13: 9781921523106

Authors: Ivanka Menken, Claire Engle

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