This book reviews current approaches to organizational change--total quality management, reengineering, downsizing, and conflict management--in terms of how they affect organizations and people and how performance improvements can be measured. New alterna
Enhancing Organizational Performance
ISBN: 0309053978
ISBN 13: 9780309053976
Authors: Natl Res Council, Division of Behavioral and Social Sciences and Education, Commission on Behavioral and Social Sciences and Education, Committee on Techniques for the Enhancement of Human Performance, Harold Van Cott, Jerome E. Singer, Daniel Druckman