Do you believe in Christmas miracles?
If it wasn't for the fact it was their first Christmas with his ex-wife and their new step-dad Klaus wouldn't be bothering with the whole Christmas charade at all.
But when Klaus finds himself snowed in at the mall with no hope of getting home to see his kids on time he is at the end of his tether.
Holly only wanted to do a good deed, to make sure someone else's Christmas wouldn't be as lonely as hers - but could this gentle harried doctor bring her out of her rut?