'How to deal with difficult people' will help you
Learn ways to confidently stand up to othersLearn how to resist the urge to lash out and attack backDevelop strategies to calmly, even in stressful emotionally charged situationsKnow when to choose your battlesKnow when to cut your losses and walk awayGet supportBe resilient - bounce back from stressful situations with other people
Content includes:
Types of difficult peopleUnderstanding what makes them difficult to deal with.Effective communicationTelling others what you do and don't wantManaging the different types of peopleKnowing when to let go and walk awayHow to bounce back from difficult encounters